Privacy Policy

1. Information we collect

Information you give us

When you fill in our contact form, request a quote, or book a session, we collect:

• Your name, email address, and phone number
• Event details such as date, venue, and guest count
• Any other information you choose to include in your message

Information collected automatically

When you visit our website, we may automatically collect basic technical data such as your browser type, operating system, the pages you view, and the time and date of your visit. This is collected via cookies and similar technologies — see the Cookie Policy for details.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Confirm bookings and coordinate event coverage
• Deliver your photos and videos via private online galleries
• Send you occasional follow-up messages related to your booking
• Improve the website and understand how visitors use it

We do not use your information for automated decision-making or profiling. We will never send you unsolicited marketing emails without your explicit consent.

3. Sharing your information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers — third-party tools we use to operate our business (e.g. email services, gallery hosting platforms). These providers access your information only to perform services on our behalf and are bound by confidentiality obligations.
• Legal requirements — if we are required to disclose information by law, regulation, or a valid legal process.
• With your consent — in any other case where you have explicitly agreed.

4. Gallery access & delivery

Your photos and videos are delivered via a private, password-protected online gallery. Access links are sent only to the email address you provide at booking.

We will never publish or publicly share your images without your explicit written permission. If you grant permission for us to share work on our portfolio, website, or social media, we will only do so in a way you are comfortable with.

5. Cookies

Our website uses cookies to help it function and to understand how people use it. For full details on the cookies we use and how to manage them, please read our Cookie Policy.

6. Data retention

We retain your contact and booking information for as long as is necessary to fulfil the purposes described in this policy, and to comply with our legal and financial obligations. Inquiry data from people who do not book with us is deleted within 12 months.

Photo and video files are kept on secure storage for 90 days after delivery, after which they may be deleted. We recommend downloading and backing up your gallery as soon as it is delivered.

7. Your rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to any legal obligations we may have
• Objection — object to how we use your information in certain circumstances

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

8. Security

We take reasonable technical and organisational precautions to protect your personal information against loss, misuse, and unauthorised access. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of information sent to us electronically.

9. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please get in touch:

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.